Payment and Earnings Payment and Earnings Step-by-Step Breakdown of Mallshark Fees and Seller Payout Refund Policy for Sellers Total Earnings Discounts Payment and Earnings Understanding the payment structure and fees on Mallshark is essential for sellers looking to maximize their profits. Unlike many other e-commerce platforms that charge high commissions, Mallshark offers a more seller-friendly approach, ensuring lower costs and competitive pricing for buyers. We charge a simple 8% markup per order, keeping our pricing transparent and predictable. In this guide, we’ll break down how payments are processed, what fees you can expect, and how our straightforward pricing model benefits your business. Step-by-Step Breakdown of Mallshark Fees and Seller Payout When a customer places an order on Mallshark, they pay the total amount, which includes the product price and shipping fee. In this example, the customer pays $90 for the product and $10 for shipping, making the total $100. From this amount, two types of fees are deducted before the seller receives their payout: the Stripe payment processing fee and the MallShark platform fee. Stripe charges 2.9% of the total amount plus a fixed $0.33 per transaction, which comes out to $3.23 in this case. Additionally, Mallshark applies an 8% platform fee, which is $8.00 for this order. The total fees deducted are $11.23 ($3.23 from Stripe + $8.00 from Mallshark). After these deductions, the seller receives the remaining amount, which is $88.77. This transparent fee structure ensures sellers clearly understand their earnings from each order, allowing them to plan their pricing and profits effectively. Here’s a step-by-step breakdown of the calculations: When a customer places an order, the payment is securely processed and held for 30 days from the date the seller marks the order as shipped. This waiting period helps ensure the transaction is verified, any issues are resolved, and platform policies are followed. After 30 days, the seller’s earnings—after deducting fees—are automatically transferred to their account. For example, if an order is marked as shipped on January 1st, the seller will receive payment on January 31st. This process keeps payments safe and transparent, giving buyers confidence while ensuring sellers have a clear and predictable payout schedule. Refund Policy for Sellers Refunds are processed through Stripe, and the refunded amount (excluding Stripe’s fixed transaction fee) will be reversed directly from your Stripe balance within the first 30 days of the transaction. However, after 30 days, once the payment has been transferred to your bank account, you will be solely responsible for handling any refund requests. At that point, Mallshark will not be involved in any refund-related actions. Total Earnings You can conveniently track your total sales and monitor your earnings by accessing the “Reports” section on your seller dashboard. This section provides detailed insights into your sales performance, including daily, weekly, and monthly breakdowns. Discounts The Discounts section allows you to view, manage, and customize the promotions available on your products, helping you attract more customers and boost sales. You can create various types of discounts, including percentage-based discounts, where a percentage is deducted from the original price or fixed amount discounts, which reduce the price by a set value Additionally, you can generate coupon codes for customers to use at checkout and set up limited-time offers to create urgency and drive conversions. From this section, you can also access the discount management page, where you can add new discounts, modify existing ones, and track their performance. By strategically using discounts, you can increase sales, clear out inventory, and enhance customer loyalty while maintaining a competitive edge in the market.